We will answer your questions at your convenience.Ĥ. We will treat you with courtesy and respect.ģ. Simply return all items in good working order and in undamaged original packaging and we’ll refund the cost of the product.Ģ. If you’re not satisfied and wish to return a product for any other reason, you can do so in the first 30 days and get your money back. If your order contains a faulty product or a product incorrectly sent, we will of course take back the product and refund your money or send you a replacement product. This is of course in addition to the standard manufacturer replacement warranties. This means you can test drive the product in the convenience of your home. We will give you a 30-day, money-back guarantee on all our products. The Customer Guarantee lets you know what you can and should expect from Macfixit Australia -and what we’re doing to hold ourselves accountable every day.ġ. Our goal is to provide you with a consistently superior customer experience-whether at the initial purchase, during the shipping of your product and during the course of usage of your product.
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We check phone and e-mail messages throughout the day and, in most cases we respond within minutes of receiving them. Please feel free to contact our Customer Service Department with any questions at 03 9329 4343 Mon-Fri, 10am to 5.30pm (Melbourme, Victoria Time), or e-mail us under this link.
Check out our Google Trusted Stores Reviews here.Īt Macfixit Australia) we’re 100% committed to serving our customers.
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We are part of the Google Trusted Store program for your security and verification of our service. Every McAfee SECURE certified site is tested and certified to be free of malware, viruses, phishing attacks. Our website is also scanned by McAfee Secure daily. We use Symantec Norton as our SSL (Secure Socket Layer) digital certificate provider, allowing our customers the strongest certificate services available. Security is provided by the best internet commerce technology available.
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